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<ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">You’ll be their person on the inside. You’ll be our clients’ key point of contact with our teams, making sure we meet their needs and exceed their expectations.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll roll out the red carpet. You handle onboarding of new clients, and new client setup, including initial meetings, setting up collaboration tools, preparing contracts and work orders, and invoice scheduling.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll grow the business. You’ll identify opportunities to expand our relationships with clients, introducing new services, solutions, or ideas that align with their needs and drive mutual success.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll think ahead. You proactively identify and address any concerns or issues our clients may have, striving to build successful long-term relationships.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll connect the dots. By understanding each client’s goals and challenges, you’ll proactively suggest initiatives that add value and strengthen partnerships.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll be a bridge and a builder. You’re the connection between our clients and teams, fostering clear communication, resolving challenges, and ensuring satisfaction all around.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll keep everyone on the same page. You keep the lines of communication between our clients and our teams open and as clear as a mountain spring, and generally make sure everyone is more or less happy.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll make the trains run on time. You dot the i’s, cross the t’s, coordinate timelines, deliverables, and budgets, ensuring we finish on time and on budget.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll show the way. You’ll help to lead and mentor a team, providing guidance, support, and coaching to ensure their success.</li>
</ul>

<ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">This isn’t your first rodeo. You’ve worked for a minimum of three years in client services or account management, preferably in the so-called “creative” industry.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ve got a nose for business. You have a knack for spotting growth opportunities, whether it’s expanding into new services, upselling, or deepening existing partnerships.</li>
<li data-stringify-indent="0" data-stringify-border="0">You talk the talk. You’re great at building rapport and establishing relationships with clients and colleagues. (In other words, you’re kind of charming.)</li>
<li data-stringify-indent="0" data-stringify-border="0">You walk the walk. You’re organised. You have no problem managing multiple projects simultaneously, and prioritising tasks effectively. (In other words, you’re a doer.)</li>
<li data-stringify-indent="0" data-stringify-border="0">You’re solutions-focused. You excel at identifying challenges and finding creative, efficient ways to overcome them, always putting the client first.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’re firm but flexible. You can meet deadlines but also adapt to changing client requirements.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’re not against creative types. Familiarity with design principles and an understanding of the creative process is highly desirable. (And by “highly desirable,” we mean it’s a must.)</li>
<li data-stringify-indent="0" data-stringify-border="0">You know the tools of the trade. You’re proficient in project management tools and Google Suite.</li>
</ul>

Senior Client Services Manager

<ul>
<li>You’re equally at home with all kinds of digital experiences, but you excel in web design and delightful UX.</li>
<li>You’re enthusiastic about tech. Most of our clients are B2B tech companies, so that’s useful.</li>
<li>You’re ambitious, and eager to build something great with us.</li>
<li>You’re not perfect. That’s okay, nobody is. But you’re extremely good at what you do. Your taste is unerring, and your aesthetic is flawless.</li>
<li>You’ve got your act together. You may be a creative spirit, but you dot the i’s, cross the t’s and do what you said you would, when you said you would.</li>
<li>You may not code, but you understand how developers bring your designs to life.</li>
<li>You’re a team player. Together isn’t just a name.</li>
<li>You only wear black. Just kidding, we’re no longer doing that.</li>
</ul>

Design Director

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GitHub

X.com

BrandNew

Plutus

To accelerate crypto’s ascent up the adoption curve Plutus came up with a Trojan horse: A rewards program on everyday spending, giving cardholders cashback in their own cryptocurrency, as well as perks and discounts. Clearly a big rebrand and an upgraded web presence were in order. 

With a reputation for being esoteric, volatile and complicated, widespread acceptance of cryptocurrency has remained elusive. The core creative concept was to position Plutus as the bridge between the digital economy and the “real” one, bringing crypto out of the shadows into a colourful world full of people and stuff, perks and rewards.

Energetic, exciting and joyful, the brand comes to life through a combination of ingredients, including a unique mix of photography and illustration, and a whole lot of motion. People-first and lifestyle-led, it gives Plutus the feel of a consumer brand.

Two sides of the same coin. Plutus’s wordmark speaks the language of finance, with a capital P that doubles as the symbol for its own cryptocurrency, Plu.

Letters of credit. Clear, legible and packed with character, Plutus’s typefaces adhere to the underlying geometry of its logo, “face” icon and iconography.

Real good. The brand photography shows ordinary people — no finance bros or crypto lords — superimposed by playful illustrations representing products and services, perks and rewards. The aim, as always, to bring Plutus out of the digital world of crypto and into the real.

Money talks. Plutus’s voice and tone guidelines strictly forbid the use of fintech jargon, including nonsense like NFTs, DeFi, and talk of “fiat currencies.” Straddling the line between fun and reliable, the focus is squarely on the rewards, with only minimal references to crypto.

Cash flow. Motion is a big part of the brand. Coins flip and roll, rewards pile up, and stash of cash grows.

Token representation. Inspired by digital rewards, Plutus’s icons, also known as tokens, are brimming with emotion, energy and depth. Coming to life in motion, they pair perfectly with the playful tone of voice.

The goal of the marketing website is to showcase the Plutus card and the stack of perks that come with it, without too much fuss about crypto. The navigation is action-oriented, using the verbs, “Earn”, “Bank” and “Swap” to immediately clarify what Plutus is about. Full of interactive motion graphics, spinning coins and animations, the site straddles the line between fun and safe, appropriate for a card that has ambitions to become people’s day-to-day primary spending account.

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The real deal.

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