We work in all things creative and strategy, and  look forward to discussing your project.

Contact us

Sign up to our newsletter for a global view on design and technology.

Subscribe

Unit

Work

Services

Careers

About

Contact

<ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">You’ll be their person on the inside. You’ll be our clients’ key point of contact with our teams, making sure we meet their needs and exceed their expectations.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll roll out the red carpet. You handle onboarding of new clients, and new client setup, including initial meetings, setting up collaboration tools, preparing contracts and work orders, and invoice scheduling.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll grow the business. You’ll identify opportunities to expand our relationships with clients, introducing new services, solutions, or ideas that align with their needs and drive mutual success.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll think ahead. You proactively identify and address any concerns or issues our clients may have, striving to build successful long-term relationships.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll connect the dots. By understanding each client’s goals and challenges, you’ll proactively suggest initiatives that add value and strengthen partnerships.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll be a bridge and a builder. You’re the connection between our clients and teams, fostering clear communication, resolving challenges, and ensuring satisfaction all around.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll keep everyone on the same page. You keep the lines of communication between our clients and our teams open and as clear as a mountain spring, and generally make sure everyone is more or less happy.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll make the trains run on time. You dot the i’s, cross the t’s, coordinate timelines, deliverables, and budgets, ensuring we finish on time and on budget.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ll show the way. You’ll help to lead and mentor a team, providing guidance, support, and coaching to ensure their success.</li>
</ul>

<ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">This isn’t your first rodeo. You’ve worked for a minimum of three years in client services or account management, preferably in the so-called “creative” industry.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’ve got a nose for business. You have a knack for spotting growth opportunities, whether it’s expanding into new services, upselling, or deepening existing partnerships.</li>
<li data-stringify-indent="0" data-stringify-border="0">You talk the talk. You’re great at building rapport and establishing relationships with clients and colleagues. (In other words, you’re kind of charming.)</li>
<li data-stringify-indent="0" data-stringify-border="0">You walk the walk. You’re organised. You have no problem managing multiple projects simultaneously, and prioritising tasks effectively. (In other words, you’re a doer.)</li>
<li data-stringify-indent="0" data-stringify-border="0">You’re solutions-focused. You excel at identifying challenges and finding creative, efficient ways to overcome them, always putting the client first.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’re firm but flexible. You can meet deadlines but also adapt to changing client requirements.</li>
<li data-stringify-indent="0" data-stringify-border="0">You’re not against creative types. Familiarity with design principles and an understanding of the creative process is highly desirable. (And by “highly desirable,” we mean it’s a must.)</li>
<li data-stringify-indent="0" data-stringify-border="0">You know the tools of the trade. You’re proficient in project management tools and Google Suite.</li>
</ul>

Senior Client Services Manager

<ul>
<li>You’re equally at home with all kinds of digital experiences, but you excel in web design and delightful UX.</li>
<li>You’re enthusiastic about tech. Most of our clients are B2B tech companies, so that’s useful.</li>
<li>You’re ambitious, and eager to build something great with us.</li>
<li>You’re not perfect. That’s okay, nobody is. But you’re extremely good at what you do. Your taste is unerring, and your aesthetic is flawless.</li>
<li>You’ve got your act together. You may be a creative spirit, but you dot the i’s, cross the t’s and do what you said you would, when you said you would.</li>
<li>You may not code, but you understand how developers bring your designs to life.</li>
<li>You’re a team player. Together isn’t just a name.</li>
<li>You only wear black. Just kidding, we’re no longer doing that.</li>
</ul>

Design Director

LinkedIn

Instagram

GitHub

X.com

Rogo

To position Rogo as the powerful thinking partner for every self-respecting lord of finance (as opposed to just another productivity tool), we developed a connected brand experience built on the core creative concept of “The Frame.” A foundational element that runs through all aspects of the brand, The Frame shows up everywhere from Rogo’s user interface to its logo, pixel perfect and working at all scales. 

From user interface elements to typographic details, the DNA of Rogo’s brand is evident in the strong family resemblance at every touchpoint and every step of the customer journey.

Citation needed. Rogo’s source references are a prime example of a branded moment within a product.

Make it pop. A stark base palette with bursts of colour to highlight and accent data.

Read-only. A clean, super-legible sans serif serves as a primary typeface, paired with a more technical mono for extra clarity.

People power. Photography is natural and warmly lit, to contrast with the generally stark aesthetic of the brand system.

Iconography. Simple, clean and legible, with a nod to the geometry of the logo.

Built for growth, Rogo’s website is designed to tell — and sell — the story of the product to its potential users, using their own language, and focusing on the benefits, features and use cases that resonate in the world of finance. The familiar brand elements are present, including a prominent use of The Frame. The aesthetic is minimalistic and deliberately designed to age well.

The primary surface of Rogo’s customer experience is their digital product, so baking their brand into the product becomes especially important. A brand that’s built to live in a product also gives designers opportunities for novel brand expressions, such as animation, cursor behaviour, haptic feedback, and even sounds.

Rogo officially launched in early 2024, armed with a hyper-legible, functional and recognisable brand, and a website that tells a story of moving from complexity to clarity. In addition to pre-seed funding from some of New York City’s most prestigious VCs, the company recently raised an additional $7m, and is already working with a host of big names in banking and corporate finance.

AI for Wall Street.

Framing the narrative.

It’s all connected.

Make the Rogo bigger.

Product placement.

Open the pod bay doors, Rogo.

Partner with us.

Stay informed.

Overview

What we did