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<ul>
<li>Lead relationships. Own and grow strategic B2B accounts. Be the trusted partner, advisor, and voice of calm.</li>
<li>Own delivery. Drive scopes, timelines, budgets, and internal teams – keeping work moving and clients confident.</li>
<li>Spot growth. Identify new opportunities, shape proposals, and lead upsell conversations with clarity and intent.</li>
<li>Work closely with the team. Support internal communication between strategy, creative, and development – keeping everyone aligned and focused.</li>
<li>Add strategic value. Partner with strategy and creative leads to ensure our work meets real client goals.</li>
</ul>

<ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li>5+ years in client services or account management, ideally in brand, digital, or creative agencies</li>
<li>Experience with B2B clients, especially in tech or software, is a strong plus</li>
<li>Confidence leading complex projects and senior client relationships</li>
<li>Fluency with creative processes, project tools, and AI workflows</li>
<li>Clear, calm communication – written, verbal, and in the room</li>
<li>Strong commercial awareness and attention to detail</li>
<li>A proactive, solutions-first mindset</li>
</ul>

Senior Client Services Manager

<ul>
<li>You’re versatile in design, comfortable across multiple disciplines. From decks and social media assets to ad creative, sales materials, web pages, and beyond.</li>
<li>You love building and evolving brands over time — shaping ideas into lasting experiences through ongoing creative partnerships.</li>
<li>You’ve got a solid foundation in marketing. In other words, your creative work is always purposeful, impactful, and aligned with strategy.</li>
<li>You’re adept at managing your time efficiently to meet both our high standards and the needs of our clients.</li>
<li>You bring strong opinions to the table, proactively developing solutions rather than simply reacting to challenges.</li>
<li>You’re a proactive communicator and organiser who efficiently manages their day, asks insightful questions, and confidently presents ideas to clients (all while coordinating effectively with the team).</li>
<li>You have a sharp eye for exceptional design and aren’t afraid to advocate for what truly stands out.</li>
</ul>

<ul>
<li>Bring 3+ years of experience in an agency environment (ideally).</li>
<li>Are proficient in Figma, Adobe CC, and Google Slides.</li>
<li>Are interested in animating in After Effects or Rive (even if you don’t know how).</li>
<li>Have knowledge of generative AI tools and prompting (this would be a bonus).</li>
</ul>

Digital Designer

<ul>
<li>You’re equally at home with all kinds of digital experiences, but you excel in web design and delightful UX.</li>
<li>You’re enthusiastic about tech. Most of our clients are B2B tech companies, so that’s useful.</li>
<li>You’re ambitious, and eager to build something great with us.</li>
<li>You’re not perfect. That’s okay, nobody is. But you’re extremely good at what you do. Your taste is unerring, and your aesthetic is flawless.</li>
<li>You’ve got your act together. You may be a creative spirit, but you dot the i’s, cross the t’s and do what you said you would, when you said you would.</li>
<li>You may not code, but you understand how developers bring your designs to life.</li>
<li>You’re a team player. Together isn’t just a name.</li>
<li>You only wear black. Just kidding, we’re no longer doing that.</li>
</ul>

Design Director

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GitHub

X.com

Stytch

For most, stolen or weak passwords are a big problem. For the founders of Stytch, they were a big opportunity. Their goal: solve authentication once and for all, and become the go-to developer platform for authentication products. With vast reserves of ambition, technology and funding, the only thing missing was a stronger brand.

Having ascended to unicorn status, it was time for Stytch to get a brand and website to match. Something that would clarify their product strategy,  strategically position the company as the all-in-one authentication platform, as well as appeal to all those enterprise customers who stand to gain the most from implementing bulletproof authentication. You know, the usual.

The basic building blocks of Stytch’s brand were already in place, but some essential components were missing. We set about clarifying and simplifying, making the brand cohesive, approachable and resonant, especially for the primary audience of developers.

Reed McGinley-Stempel

Founder, Stytch

An ingredient brand, built to be integrated into third party products (think “Intel Inside”), a lot of the messaging on Stytch’s website was about making the invisible visible. We wanted the website to tell a really interesting and interactive story of where Stytch is the magic wand that makes all of the hero’s problems go away.

As one would expect from a company of developers, Stytch’s team had strong opinions about their site. Our developers were happy to adopt their tech stack for the build, using Next.js 12, a powerful framework with great performance and flexibility.

You shall not password.

Overview

Please exit your password.

Stytching it all together.

Brand aid.

Cloak of visibility.

Next, please.

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